A maintenance emergency is any problem that could result in personal injury or property damage if it isn’t fixed right away. Some examples include:

• No heat
• No hot water
• Broken pipes
• Sewer backup
• The refrigerator doesn’t work
• If you have only one toilet and it is still plugged after plunging (here is a video about how to plunge a toilet!)
• No electricity in the entire unit

Please call us if you aren’t sure if your request qualifies as an emergency. We’re here to help!

For other emergencies:

• If there is a fire, call 911 first. When it is safe, please call the emergency line at 1-888-878-7932.
• Carbon Monoxide: Get to fresh air and call 911, then when it is safe to do so, call the emergency line at 1-888-878-7932. Here is a link with more information about carbon monoxide from CenterPoint Energy.
• Natural Gas: Leave on foot and once to a safe location, and then call 911 and then call Center Point Energy at 612-372-5050. Then when it is safe to do so, call the emergency line at 1-888-878-7932. Here is a link for CenterPoint Energy and additional information if you smell natural gas.

Call the CDA office at 952-402-9022 and put in a work order with the receptionist. If it’s outside of normal business hours, please call 1-888-878-7932.

Please call 1-888-878-7932

Provide the operator with your name, address of your unit, phone number, and a brief description of the maintenance emergency. A maintenance technician will return your call shortly.

Call the CDA office at 952-402-9022 and put in a work order with the receptionist.

If something in your apartment isn’t working, please let us know. We know that things break, and we’re here to help. Our staff of maintenance technicians will be happy to make the repair.

If your household changes, you must report this in writing within 10 days to the CDA. Please complete the Household Change Form and mail or fax it to us.

Scott County CDA
323 Naumkeag St.
Shakopee, MN 55379

Fax:
952-496-2852

If your household changes, you must report this in writing within 10 days to the CDA. Please complete the Household Change Form and mail or fax it to us.

Scott County CDA
323 Naumkeag St.
Shakopee, MN 55379

Fax:
952-496-2852

You are required to give a notice in accordance with your lease. Please put your notice to move out in writing and send it to us at the information below.

Scott County CDA
323 Naumkeag St.
Shakopee, MN 55379

Fax:
952-496-2852

Yes, we do! Scott County CDA provides a 12-hour Homebuyer Education Workshop that helps prepare interested first-time homebuyers for homeownership. Participants work on budgets, how to navigate the steps of a mortgage, and setting goals to transform the dream into reality. Learn more by clicking here.

Please call 911 if you have immediate concerns about your safety. If domestic violence is impacting your current housing situation, click here to learn about your rights, and call your Housing Specialist for further guidance at (952) 402-9022. Our hours are Monday-Thursday from 8:00 am to 4:15 pm, and in the summer months, our Friday hours are 8:00 am. to 11:15 am.

Southern Valley Alliance is a local organization with resources and information, and we invite you to visit their website here.

The Family Self-Sufficiency Program was established to assist current Housing Choice Voucher holders become self-sufficient and meet their goals. The program helps participants to set up an escrow savings account that will be used to reach their goals, such as a down payment on a home, reliable transportation, repayment of student loans, etc. Learn more about this by clicking here.