Frequently Asked Questions

Please first complete the online application link found here (https://www.tfaforms.com/4953868?orgId=a0t4W000007Sa2vQAC). In addition, please complete the supplemental information packet found here Supplemental Application., signing all forms and including the following documents:

  • Proof of household income for all members for the past 30 days including
    • Benefit statements or letters documenting your social security, disability, pension, and/or unemployment payments
    • If self-employed, provide profit and loss statements for most recent quarter
    • If you receive rental income, provide the Lease Agreement
    • If you receive child support and/or spousal support, provide the divorce decree
  • Most recent tax returns with all schedules
  • Two most recent, consecutive months of bank statements for all accounts, including all pages
  • Most recent Mortgage Statement and any letters from your lender(s) and foreclosure attorney
  • Recent Utility Bill(s)

Proof of household income for all members should include:

  • Last 30 days proof of household income (paystubs, benefit statements)
  • Benefit statement/letter if you receive social security, disability, pension, and/or unemployment
  • If self-employed, profit and loss statement for the most recent quarter
  • Most recent tax returns with all schedules
  • Lease agreement if you received rental income
  • Divorce decree if you receive child support and/or spousal support

For some clients, the initial action plan and periodic check-ins are all that is needed to resolve the issue. For others, in-depth counseling is required. The counselor will work with you to discuss a timeframe and schedule follow-up appointments as necessary.